Checking Ticket Progress
You can
check what’s going on with your ticket by opening up the ticket's page
from the helpdesk. This is included in each of your support emails an...
Sat, 27 Sep, 2014 at 3:29 PM
Once
you have submitted your ticket, you will get a reply from a support
agent pretty quickly. You then need to engage with the agent and provide
him ...
Fri, 20 Jun, 2014 at 8:56 PM
By
default, your ticket can have four different statuses - Open, Pending,
Resolved and Closed. They represent what’s currently happening with your
tic...
Wed, 7 May, 2014 at 3:45 PM